Our website is fully committed to protecting the personal data of its visitors and clients. We will not disclose customer information to third parties unless it is strictly necessary to provide a service, conduct required credit and security checks, support customer profiling processes under the terms of this Policy, with your consent, or as required by law, such as by court order or prosecutor’s directive. Our website handles personal data in full compliance with the relevant European Union (EU) and Greek data protection laws.
The personal data we collect and process is always relevant and appropriate to fulfill our obligations to users of our website.
Methods of Data Collection
Our website collects personal data through cookies, contact forms, and newsletter registration forms. This data is only collected when voluntarily provided by users—either by sending an email, filling out the newsletter form, or contacting us by phone. This allows us to provide you with the information you need about our services and serve you in the best possible way.
Data collected from contact forms is encrypted and stored either in the company’s email system or in specialized software that keeps a record of communications. Data processing is carried out exclusively by company personnel and is never shared or sold to third parties.
What Are Cookies
Cookies are small text files, usually consisting of numbers and letters, stored in your browser (Chrome, Explorer, Firefox, etc.) to enhance and personalize the website’s functionality. Cookies do not harm your computer, files, or programs. We use the information stored in cookies for identification, data collection via Google Analytics and Facebook Pixel, personalized ad display, and remarketing on Google and Facebook platforms.
We use:
a) Permanent cookies (remain on your device until deleted)
b) Temporary cookies (remain until you close your browser)
Users can opt out of Google cookies [here].
You can configure your browser to notify you before a cookie is stored, giving you the option to accept or reject it. Note that declining cookies may limit the full functionality of the website.
Our website uses data collected through Google Analytics and Facebook Pixel for advertising on Facebook, Google search and display networks, and related partner platforms. Both the website and third-party providers, including Google and Facebook, use first-party cookies (Google Analytics, Facebook Pixel) and third-party cookies (DoubleClick) to optimize ad performance and report on user interactions.
Data may also be used for interest-based advertising or third-party audience targeting (age, gender, interests) via Google Analytics and Facebook Pixel.
By using our website, all visitors acknowledge that they have read and agree to this privacy policy.
Why We Use Cookies
Our goal is to continuously optimize the experience of all visitors. By using cookies, we can provide personalized content and present the services and products most relevant to each visitor’s interests.
Data Retention
Personal data is stored for up to two years or until the individual requests deletion. Users may request data deletion at any time via email to info@lidsmedical.gr or via the unsubscribe option in newsletters.
Access to Personal Data
Any individual whose personal data we hold may request access to their data at any time by emailing info@lidsmedical.gr.
Deletion of Personal Data
Individuals may request the deletion of their personal data from our records at any time by emailing info@lidsmedical.gr.
By browsing our website, registering as a member, or subscribing to our newsletter, you explicitly consent to this Privacy Policy and the collection and processing of your personal data.
